A little while ago I offered a post about how the staff at Valley Medical Oncology Consultants brought a little fun to the process by offering the "toss the ring" game (http://humorinlibraries.blogspot.com/2012/08/fun-in-radiation-therapy-yes.html) I never did succeed at this, although I had quite a few near misses; and my lack of success had nothing to do with the cheering and encouragement of the staff.
Well, radiation comes and goes and pretty soon it's over. And what do these folks do? They have a graduation party complete with certificate of completion signed by everyone on staff and a bottle of sparkling apple juice. There are also hugs all around and a well-intended invitation to return (but not for radiation!).
I thought this was great and came to think that those of us in the service game could learn something from these specific acts of fun and celebration. If we don't find moments to reduce stress by introducing fun, perhaps we should; and if we don't celebrate our users/clients/customers/colleagues successes who will! Ready. Set. Go.
No comments:
Post a Comment